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Top Windows 7 RTM Issues: Upgrade and Installation

Tue, Dec 15, 2009

Microsoft, Other

Windows 7, the product of what was by far the largest testing effort around a Windows client, with Microsoft revealing that in excess of 8 million early adopters got involved in test driving the operating system. Subsequently, customers applauded the software giant for delivering an extremely polished platform, with Windows 7 deserving all accolades it got. However, this is not to say that Windows Vista’s successor is not without its problems. According to iYogi, an on-demand tech services company, the number one complaint that its users have related to Windows 7 is because of upgrade and installation problems.

"Most of the problems that customers have with Windows 7 have to do with installation, or application and data migration," noted Vishal Dhar, co-founder of iYogi for CNN Money. "These are all fixable problems, but they're annoyances and they're time consuming."

It appears that no less than 31% of the iYogi customers that needed help to embrace the latest iteration of the Windows client, required assistance when it came down to upgrading or deploying the operating system. The data comes from an iYogi survey which involved over 100,000 users. Still, it is critical to mention that statistics provided by the helpdesk firm are illustrative only of the users that actually came across problems wit... (read more)

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Softpedia News (Marius Oiaga) - who has written 2598 posts on Computer | TechBlogPlus.


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